Accessibility Statement

How 84EM works toward WCAG 2.2 AA, known limitations, and how to report an accessibility barrier.

Last reviewed: October 2, 2026

84EM wants this site to work for everyone, including people who use screen readers, keyboard navigation, or other assistive technology.

Conformance status

The goal is to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. These guidelines are the recognized standard for making web content usable by people with disabilities.

84em.com is partially conformant with WCAG 2.2 Level AA. Partially conformant means most of the site meets the standard, but some content may not yet meet every requirement. Recent accessibility fixes are listed in the changelog at the bottom of this page.

How 84EM works toward accessibility

These practices are applied across the site:

  • Semantic HTML so assistive technology can interpret page structure
  • Headings in a logical order
  • Text alternatives for images that carry meaning
  • Keyboard access to navigation and interactive elements
  • Color contrast that meets the AA threshold
  • Visible focus states for interactive elements

Known limitations

Some parts of the site may still have barriers. These are the limitations we’re aware of. If you find one that isn’t listed, please reach out. For what we’ve already addressed, see the changelog.

  • PDF documents: some linked PDFs may not be fully tagged for assistive technology. Use the contact form and we’ll provide the information in another format.
  • Project screenshots: screenshots on the projects page have brief text alternatives that name the client rather than describe what the screenshot shows. Each project’s scope and description sit next to it.

Feedback

If you run into an accessibility barrier on 84em.com, use the contact form. Tell us the page and what went wrong, and we’ll respond promptly.

If you need information from the site in a different format, send the same request through the contact form and we’ll work out an alternative with you.

How this site was assessed

Self-assessment against WCAG 2.2 Level AA. Not a third-party audit. We review this statement regularly and after any significant change to the site.

Changelog

Accessibility changes to 84em.com, newest first.

October 2026

  • Fixed: Card links on the guides, solutions, and industries pages now include their visible wording, such as "Read more", in the name read out by screen readers and voice control.
  • Added: Repeated card links such as "Read more" and "Learn more" now tell screen reader users which case study, service, or project they lead to.
  • Fixed: The section rows on the Work, Insights, and Resources pages now show a clear outline when they have keyboard focus.
  • Changed: Questions on the FAQ page and other expandable sections now show the same focus outline as the rest of the site.
  • Fixed: The "Learn more" links on the home page service cards are now large enough to tap comfortably.
  • Fixed: Testimonials no longer slide under the top menu when you reach them with the keyboard.
  • Fixed: The "Skip to content" link now moves keyboard focus to the main content, so the next Tab goes to the page instead of the menu.
  • Fixed: On phones and at high zoom, the menu now closes with the Escape key and closes when keyboard focus moves past it, so it no longer covers the link you moved to.
  • Added: The case study filter buttons now tell screen readers which filter is selected, and the number of matching case studies is announced when it changes.
  • Fixed: Contact form fields now show a clear outline when focused, and their borders are easier to see against the dark background.
  • Fixed: The numbered steps on orange service pages are now easier to read.
  • Added: Proposed changes to the site are now checked automatically against WCAG 2.2 Level A and AA rules.

September 2026

  • Changed: The Privacy Policy and Accessibility Statement links now sit on their own line below the footer trademark notice, labeled with the full page names.
  • Fixed: Header menus now open with their own button, tell screen readers whether they are open, and close with the Escape key.
  • Changed: The Privacy and Accessibility links now sit in the footer menu alongside the other site links.
  • Changed: The underline beneath section headings, on pages such as the privacy policy and location pages, is now bright enough to see against the dark background.
  • Fixed: The client name tooltip in the logo slideshow now stays open when the pointer moves onto it, and stays visible while a logo has keyboard focus.
  • Added: The logo slideshow page counter is now announced to screen readers when you move between pages.

August 2026

  • Fixed: Client logos in the logo slideshow can now be reached from the keyboard. Each logo announces the client name and website, and pressing Escape hides the tooltip.
  • Fixed: Required-field markers on forms are now bright enough to read against the dark background.
  • Fixed: The link below the frequently asked questions is now a bigger target and no longer sits flush against the link beside it.
  • Fixed: Comments in code examples are now light enough to read against the code background.
  • Fixed: Links to partner agencies on the projects and case study pages are now underlined, so they are visible as links without relying on color.
  • Fixed: The partner agency line on project cards is now light enough to read against the card background.
  • Fixed: Footnote return arrows in articles are now a bigger target to click or tap.
  • Fixed: The client testimonials section on the home page is now announced by name to screen readers.
  • Fixed: The client logo slideshow now announces its name to screen readers.
  • Fixed: The search control in the header is now a bigger target to click.

July 2026

  • Fixed: The proof section on the home page now has a real heading, and its clickable tags are announced as interactive.
  • Fixed: Links in the home page proof section are underlined so they no longer rely on color alone.
  • Changed: The home page now says the client logos are links.
  • Fixed: Color contrast raised on the agency credit line in client cards.
  • Fixed: Footer Privacy Policy and Accessibility Statement links are now underlined so they no longer rely on color alone to stand out.
  • Fixed: Color contrast raised to AA on dimmed terminal-style text across the site.
  • Fixed: Site search now gives its input field an accessible name and announces results to screen readers.
  • Fixed: Keyboard focus returns to the menu button when the search box closes.
  • Fixed: Labs page subtitles no longer break the heading order.
  • Changed: Footer link renamed to Accessibility Statement for clarity.

June 2026

  • Added: Accessibility statement page.
  • Added: Accessible names on the header navigation dropdowns so assistive technology announces them correctly.
  • Added: Descriptive labels for homepage sections that have no visible heading.
  • Fixed: Heading order corrected across the Labs pages.
  • Fixed: Decorative slideshow arrows are now hidden from screen readers.
  • Fixed: Industry hub links now have unique, descriptive labels.
  • Changed: Conformance target updated to WCAG 2.2 Level AA.

April 2026

  • Fixed: 404 page controls now expose proper labels to assistive technology.
  • Fixed: Color contrast raised to AA on the AI-integration process steps.
  • Fixed: Interactive architecture diagram is now keyboard- and screen-reader-accessible, with AA color contrast.
  • Fixed: Color contrast raised to meet AA across the site.
  • Fixed: Color contrast raised to AA on blog pages.

March 2026

  • Fixed: About page accessibility corrected.
  • Fixed: Modal dialog accessibility: resolved empty headings, links, and buttons flagged by automated checks.
  • Fixed: Low-contrast issues flagged by Lighthouse resolved.

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