Privacy Policy
How we protect your project data, communications, and personal information.
Last updated: June 11, 2026
At 84EM, we are committed to protecting the privacy and security of our clients' information. This privacy policy explains how we collect, use, and protect information in connection with our services. It covers 84em.com and its subdomains, including our scheduling site at calendar.84em.com.
Information We Collect
Contact Information
When you communicate with us about our services, we collect:
- Name and business contact information
- Email address and phone number
- Company name and website (when provided)
- Project details and technical requirements
Scheduling Data
When you book a meeting through calendar.84em.com, we collect:
- Name and email address
- Optional guest email addresses
- Answers to meeting questions (for example, what you would like to discuss)
- Selected meeting time and detected timezone
Project Data
During the course of providing services, we may have access to:
- Website access credentials (stored securely and deleted after project completion)
- Database information necessary for development work
- Technical specifications and business requirements
- Testing data and development environment information
How We Use Your Information
We use the information to communicate with you and to provide the services requested. Meeting records are retained as business records after a meeting is cancelled; invitees can reschedule or cancel via the links in their confirmation email.
Data Protection & Security
Security Measures
We implement industry-standard security measures, including:
- Secure, encrypted communication channels
- Password-protected development environments
- Regular security audits and updates
- Least-privilege access controls
- Secure deletion of access credentials after project completion
- External vulnerability scanning
Information Sharing & Disclosure
We do not sell, share, rent, or disclose your personal information to third parties except:
- When required by law or legal process
- To protect our rights, property, or safety
- With your explicit consent for specific business purposes
White-Label Services
For agency clients using our white-label services, we maintain strict confidentiality and do not disclose the nature of our relationship or project details to end clients.
Third-Party Services
Hosting (Sevalla)
We host 84EM.com and our scheduling application (including its database of meeting records) on Sevalla, a subsidiary of Kinsta, which processes server logs (e.g., IP addresses, user agents, timestamps) to operate and secure the service. See Kinsta's Privacy Policy and Data Processing Addendum.
Edge Security (Cloudflare)
We use Cloudflare (WAF, DDoS mitigation). Cloudflare may set strictly functional cookies and process technical data to provide these protections. See Cloudflare's Cookie Policy.
Voice, SMS & Video Meetings (Zoom)
We use Zoom Phone for voice calls and client SMS, and Zoom Meetings for video calls scheduled through calendar.84em.com (the meeting created in Zoom includes the invitee's name). Zoom processes phone numbers, call metadata, message content, and meeting details to provide the service. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. See Zoom's Privacy Statement.
Transactional Email (Brevo)
Scheduling emails (confirmations, reminders, cancellations, reschedules) are delivered through Brevo, which processes recipient names, email addresses, and message content. See Brevo's Privacy Policy.
Booking Calendar (Google, Zoom)
Meetings booked through calendar.84em.com are written to Google Calendar (invitee name, email, guests, and question answers appear in the event). Depending on the meeting type, a Google Meet or Zoom video link is generated. See Google's Privacy Policy and Zoom's Privacy Statement.
Analytics (Simple Analytics)
We use Simple Analytics to understand how visitors use our website. Simple Analytics is a privacy-first service that does not collect IP addresses, use cookies, or track any personally identifiable information. All data is aggregated and anonymous. See Simple Analytics' Privacy Policy.
AI Tools
We use AI as assistive development tooling — similar to an editor or framework — to improve speed and quality. Current providers include Claude Code (Anthropic), Codex CLI (OpenAI), and GitHub Copilot. An engineer with 31 years of experience reviews AI-assisted output before delivery. AI tools do not produce client-facing deliverables autonomously.
We do not include client confidential information, personal data, or NDA-restricted material in AI prompts without approval. When client data is necessary and approved, we limit it to the minimum required.
Client Controls
- Opt out of AI usage on your project
- Require approval before any prompt contains client data
- Request our current AI tool inventory and data handling settings
Provider-side data handling depends on product tier and configuration; we select settings that favor data minimization. Our full AI Use Policy is available for review.
Cookies
84EM.com does not use cookies for tracking or analytics purposes. Any cookies present are strictly functional and provided by Cloudflare for security and performance optimization. Our scheduling site at calendar.84em.com uses functional browser storage only (to display your meeting confirmation and operate the admin area); it sets no tracking cookies or analytics identifiers.
International Transfers & DPAs
Our providers may process data in the United States and other countries. Where required, we use Standard Contractual Clauses or similar safeguards via our providers' data protection terms. We will enter into a Data Processing Addendum upon request.
Your Rights
You may have rights under applicable law to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information, including scheduling records (subject to business record requirements)
- Opt out of future communications
Subprocessors
| Provider | Role | Typical Data | Policies |
|---|---|---|---|
| Kinsta | Hosting | Server logs (IP, user-agent, timestamps) | Privacy · DPA |
| Cloudflare | Edge security/CDN | WAF/DDoS logs; functional cookies | Cookie Policy |
| Simple Analytics | Website Analytics | Aggregate page views, referrers, anonymized user agents (no IP, no cookies, no PII) | Privacy Policy |
| Anthropic (Claude Code, Claude API) | Assistive development tooling | Prompts/outputs when used (minimized) | Policy Update |
| OpenAI (Codex CLI, OpenAI API) | Assistive development tooling | Prompts/outputs when used (minimized) | Enterprise Privacy |
| GitHub (Copilot) | Assistive development tooling | Prompts/outputs when used (minimized) | Trust Center |
| Zoom | Voice, SMS & video meetings | Phone numbers, call metadata, SMS content, scheduled meeting details (invitee name in meeting topic) | Privacy Statement |
| Brevo | Transactional email (scheduling) | Invitee names, email addresses, scheduling message content | Privacy Policy |
| Google (Calendar, Meet) | Calendar events & video meetings | Invitee name, email, guests, question answers (in calendar events); Meet links for applicable meeting types | Privacy Policy |
| Slack | Internal scheduling notifications | Invitee name, email, meeting time, question answers (posted to our internal workspace) | Privacy Policy |
Industry Compliance
Our services are conducted with attention to relevant compliance requirements, including:
- GDPR compliance for European clients
- CCPA compliance for California residents
- Industry-specific security standards as required by client contracts
Contact
For questions about this privacy policy or our data handling practices, please contact us.
Policy Updates
We may update this privacy policy to reflect changes in our practices or applicable law.
Let's Talk
Direct access to the senior engineer who scopes, builds, and ships your project. No one in between.
Folks We've Helped
