Privacy Policy

How we protect your project data, communications, and personal information.

Last updated: October 8, 2026

At 84EM, we are committed to protecting the privacy and security of our clients' information. This privacy policy explains how we collect, use, and protect information in connection with our services. It covers 84em.com and its subdomains, 84EM's calendar app, and our form handler application, which receives the forms submitted on 84em.com.

Information We Collect

Contact Information

When you communicate with us about our services, we collect:

  • Name and business contact information
  • Email address and phone number
  • Company name and website (when provided)
  • Project details and technical requirements

Scheduling Data

When you book a meeting through 84EM's calendar app, we collect:

  • Name and email address
  • Optional guest email addresses
  • Answers to meeting questions (for example, what you would like to discuss)
  • Selected meeting time and detected timezone

Form Submissions

When you submit a contact form on 84em.com, we collect:

  • The details you enter, such as your name, email address, company, website, how you found us, and your message
  • Your IP address, used to screen out spam and limit repeated submissions
  • The page that referred you and any campaign tags in the link you followed

Project Data

During the course of providing services, we may have access to:

  • Website access credentials (stored securely and deleted after project completion)
  • Database information necessary for development work
  • Technical specifications and business requirements
  • Testing data and development environment information

How We Use Your Information

We use the information to communicate with you and to provide the services requested. Meeting records are retained as business records after a meeting is cancelled; invitees can reschedule or cancel via the links in their confirmation email. Form submissions are retained as business records. Submissions flagged as spam are deleted automatically after a short retention period.

Data Protection & Security

Security Measures

We implement industry-standard security measures, including:

  • Secure, encrypted communication channels
  • Password-protected development environments
  • Regular security audits and updates
  • Least-privilege access controls
  • Secure deletion of access credentials after project completion
  • External vulnerability scanning

Information Sharing & Disclosure

We do not sell, share, rent, or disclose your personal information to third parties except:

  • When required by law or legal process
  • To protect our rights, property, or safety
  • With your explicit consent for specific business purposes

White-Label Services

For agency clients using our white-label services, we maintain strict confidentiality and do not disclose the nature of our relationship or project details to end clients.

Third-Party Services

Hosting (Linode)

We host on Linode, part of Akamai, which processes server logs (e.g., IP addresses, user agents, timestamps) to operate and secure the service. See Akamai's Privacy Statement and Data Protection Addendum.

Edge Security (Cloudflare)

We use Cloudflare (WAF, DDoS mitigation), and Cloudflare Turnstile to screen form submissions for bots. Cloudflare may set strictly functional cookies and process technical data, including signals from your browser and your IP address, to provide these protections. See Cloudflare's Cookie Policy and Turnstile Privacy Addendum.

Voice, SMS & Video Meetings (Zoom)

We use Zoom Phone for voice calls and client SMS, and Zoom Meetings for video calls scheduled through 84EM's calendar app (the meeting created in Zoom includes the invitee's name). Zoom processes phone numbers, call metadata, message content, and meeting details to provide the service. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. See Zoom's Privacy Statement.

Transactional Email (Brevo)

Scheduling emails (confirmations, reminders, cancellations, reschedules) and notifications of new form submissions are delivered through Brevo, which processes recipient names, email addresses, and message content. See Brevo's Privacy Policy.

Booking Calendar (Google, Zoom)

Meetings booked through 84EM's calendar app are written to Google Calendar (invitee name, email, guests, and question answers appear in the event). Depending on the meeting type, a Google Meet or Zoom video link is generated. See Google's Privacy Policy and Zoom's Privacy Statement.

Analytics (Simple Analytics)

We use Simple Analytics to understand how visitors use our website. Simple Analytics is a privacy-first service that does not collect IP addresses, use cookies, or track any personally identifiable information. All data is aggregated and anonymous. See Simple Analytics' Privacy Policy.

AI Tools

Our full AI Use Policy is available for review.

Cookies

84EM.com does not use cookies for tracking or analytics purposes. Any cookies present are strictly functional and provided by Cloudflare for security and performance optimization.

International Transfers & DPAs

Our providers may process data in the United States and other countries. Where required, we use Standard Contractual Clauses or similar safeguards via our providers' data protection terms. We will enter into a Data Processing Addendum upon request.

Your Rights

You may have rights under applicable law to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information, including scheduling records (subject to business record requirements)
  • Opt out of future communications

Subprocessors

ProviderRoleTypical DataPolicies
Akamai (Linode)Hosting (84em.com, scheduling, proposals, e-sign, and invoicing apps)Server logs (IP, user-agent, timestamps)Privacy · DPA
CloudflareEdge security/CDN; form bot screening (Turnstile)WAF/DDoS logs; functional cookies; browser signals and IP address for bot checksCookie Policy · Turnstile Addendum
Simple AnalyticsWebsite AnalyticsAggregate page views, referrers, anonymized user agents (no IP, no cookies, no PII)Privacy Policy
Anthropic (Claude Code, Claude API)Assistive development toolingPrompts/outputs when used (minimized)Policy Update
OpenAI (Codex CLI, OpenAI API)Assistive development toolingPrompts/outputs when used (minimized)Enterprise Privacy
GitHub (Copilot)Assistive development toolingPrompts/outputs when used (minimized)Trust Center
ZoomVoice, SMS & video meetingsPhone numbers, call metadata, SMS content, scheduled meeting details (invitee name in meeting topic)Privacy Statement
BrevoTransactional email (scheduling, form notifications)Invitee names, email addresses, scheduling message content; form submission contentPrivacy Policy
Google (Calendar, Meet)Calendar events & video meetingsInvitee name, email, guests, question answers (in calendar events); Meet links for applicable meeting typesPrivacy Policy
SlackInternal scheduling and form notificationsInvitee name, email, meeting time, question answers; form submission content excluding IP address (posted to our internal workspace)Privacy Policy

Industry Compliance

Our services are conducted with attention to relevant compliance requirements, including:

  • GDPR compliance for European clients
  • CCPA compliance for California residents
  • Industry-specific security standards as required by client contracts

Contact

For questions about this privacy policy or our data handling practices, please contact us.

Policy Updates

We may update this privacy policy to reflect changes in our practices or applicable law.

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