Maintenance, Security & Support
The update that breaks your site always lands on a Friday. 84EM handles updates, backups, monitoring, security hardening, malware removal, and emergency response, so you don't. Senior-level, US-based.
Updates, tested and safe
Core, plugins, and themes kept current without breakage.
Continuous security scanning
Threats caught and cleaned before they spread.
Verified backups
Recoverable backups, checked regularly.
Proactive monitoring
Issues spotted before they take the site down.
What's included in a maintenance plan?
Regular tested updates, security monitoring, verified backups, performance and uptime monitoring, fast troubleshooting, direct email access to the engineer, and monthly reports. Senior-level maintenance from an experienced engineer, not entry-level support staff.
Regular Updates
WordPress core, plugins, and themes, tested and deployed safely.
Security Monitoring
File integrity checks, vulnerability scanning, suspicious activity alerts.
Backups
Daily automated backups with off-site storage and quick restoration.
Performance Monitoring
Track site speed and server resources.
Troubleshooting
Fast diagnosis and resolution of issues.
Direct Communication
Email access, no endless support tickets.
Uptime Monitoring
24/7 uptime monitoring with immediate alerts.
Monthly Reports
Summary of updates, issues resolved.
How does 84EM handle a problem?
Three steps: fix critical problems first, restoring access, removing malware, and stopping active threats, then document what went wrong and why, then put preventive measures in place to reduce future risk.
Fix Critical Problems First
Restoring site access, removing malware, stopping active threats.
Document
Document what went wrong and why.
Prevent
Implement preventive measures to reduce future risk.
> RUNNING_SECURITY_AUDIT... [84EM_HARDENING]
> FILE_PERMISSIONS: AUDITED
> USER_ACCESS: AUDITED
> LEAST_PRIVILEGE: ENFORCED
> 2FA: REQUIRED
> DATABASE_SECURITY: REVIEWED
> SECURITY_HEADERS: CONFIGURED
> OUTDATED_CODE: REMOVED
Hand off maintenance, or keep it in-house?
Handling updates in-house works when someone technical has the time and a tested process to catch a bad update before it ships. A maintenance retainer makes sense when downtime is expensive, no one owns the task, or the update that breaks the site always lands on a Friday. 84EM takes it off your plate.
Hand it to 84EM when
- Downtime or a hacked site would be expensive
- No one on staff owns updates, backups, and monitoring
- You want a senior engineer on call, not a ticket queue
- A broken update needs fixing the same day, any day
Keep it in-house when
- Someone technical has the time and a tested update process
- The site is simple and low-stakes if it goes down briefly
- You already run backups, monitoring, and staging reliably
- In-house control matters more than outside coverage
Read all testimonialsDeveloped an entire online ecosystem built in WordPress for a medical consulting company from the ground up. Mapped out, designed, developed, and supported project for the past 4 years exquisitely and without ANY problems!!
84EM is nothing but a breath of fresh air in a world of unreliable vendors. They do what they say, communicate, and do excellent work!!
Frequently Asked Questions
Do you provide ongoing maintenance and support?
Yes. Monthly retainers include development, consulting, support, maintenance, and security. See Maintenance, Security & Support.
Can you fix a hacked website?
Yes. Malicious code removal, site hardening, and breach monitoring implementation.
My website is slow. Can you help?
Yes. Diagnosis covers hosting, database, plugin, image, and caching issues with real performance measurements.
How do you handle website security?
Regular updates, vulnerability scanning, malware detection, access controls, two-factor authentication, strong password enforcement, SSL/TLS, database hardening, file monitoring, audit trails, least privilege principle, and backup/disaster recovery.
Do you provide hosting?
No. Clients own their hosting accounts directly. 84EM provides recommendations and configuration assistance.
How do I get started?
Contact 84EM to discuss your requirements, timeline, and budget. No commitment required.
Want your site handled?
Send your site details. 84EM takes updates, backups, monitoring, and security off your plate -- and picks up when something breaks.
Folks We've Helped
