Security & Troubleshooting
Fix what's broken. Secure what's vulnerable. Get your site back on track.
What we fix.
Beyond fixing immediate problems, we identify vulnerabilities and implement protections:
- Malware removal and security breaches.
- Plugin and theme conflicts.
- Failed updates and PHP errors.
- White screen of death and database errors.
- Broken functionality after hosting changes.
- Performance issues and slow load times.
- Access lockouts and login problems.
Security Hardening
- File permission audits.
- User access audits (website, web host, etc.).
- Enforce the principle of least privilege.↗
- 2FA and strong password compliance.
- Database security reviews.
- Security header configurations.
- Identify & remove or fix outdated and/or vulnerable code.
How it works.
- Assess the issue and provide an initial diagnosis.
- Fix critical problems first (restoring site access, removing malware, stopping active threats).
- Document what went wrong and why.
- Implement preventive measures to reduce future risk.
- Provide recommendations for ongoing maintenance.
Timeline.
- Emergency fixes: Same day or next business day, depending on availability.
- Security hardening projects: 1-2 weeks.
- Complex troubleshooting: 3-5 business days, depending on the issue.